Privacy Notice

Privacy Notice – Valmento Commercial Brokers LLC

1. Data Controller

The entity responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) is:

Valmento Commercial Brokers LLC
Deira, Oud Al Muteena 3
Email: info@valment-store.com

For any questions regarding data protection, you can contact us via email or by mail.

2. Collection and Processing of Personal Data

We process personal data only when necessary for the operation of our online store. The following data is processed depending on your usage of our store:

2.1 When Visiting Our Website

When you visit our website, we automatically collect certain technical data transmitted by your browser:

  • Anonymized IP address
  • Date and time of access
  • Pages visited
  • Referrer URL
  • Browser type and version
  • Operating system

This data is used solely to ensure website security and optimization and is not combined with other data sources.

2.2 When Placing an Order

To process your orders, we collect and process the following personal data:

  • First and last name
  • Billing and shipping address
  • Email address
  • Payment details
  • Phone number (if required for delivery)

Processing is carried out in compliance with Article 6(1)(b) GDPR (contract performance).

2.3 Contacting Us via Email or Contact Form

When you contact us, we process the information you provide (e.g., name, email address, message) to respond to your inquiry.

Legal basis: Your consent (Article 6(1)(a) GDPR) or our legitimate interest (Article 6(1)(f) GDPR) in handling the inquiry.

3. Sharing Data with Third Parties

We share personal data only when:

  • It is necessary for contract fulfillment (e.g., payment providers, shipping carriers).
  • There is a legal obligation (e.g., tax authorities, regulatory bodies).
  • You have given your explicit consent.

Examples of third-party service providers we work with:

  • Payment providers: PayPal, Klarna, Stripe
  • Shipping carriers: DHL, UPS, DPD
  • Hosting & IT service providers: Secure server operations

4. Data Retention and Deletion

We retain personal data only as long as necessary for its intended purpose:

  • Order data: 10 years (legal retention period under commercial and tax laws)
  • Email inquiries: 1 year after resolution
  • Newsletter subscription: Until you withdraw your consent

Once these periods expire, data is securely deleted.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience.

  • Essential cookies: Required for website functionality.
  • Analytical cookies: For website traffic analysis (Google Analytics, Matomo).
  • Marketing cookies: For personalized advertising (Facebook Pixel, Google Ads).

You can manage cookie settings anytime and reject non-essential cookies.

More details are available in our [Cookie Policy].

6. Your Rights as a Data Subject

Under GDPR, you have the following rights:

  • Right to access (Article 15 GDPR) – Find out what personal data we store about you.
  • Right to rectification (Article 16 GDPR) – Correct inaccurate or incomplete data.
  • Right to erasure (Article 17 GDPR) – “Right to be forgotten” if data is no longer needed.
  • Right to restrict processing (Article 18 GDPR) – If data cannot be deleted immediately.
  • Right to data portability (Article 20 GDPR) – Receive your data in a structured format.
  • Right to object (Article 21 GDPR) – Object to processing based on legitimate interest.
  • Right to withdraw consent (Article 7(3) GDPR) – Withdraw your consent at any time.
  • Right to file a complaint (Article 77 GDPR) – Contact a data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us at info@valment-store.com.

7. Data Security

We implement modern security measures to protect your personal data:

  • SSL encryption for secure data transmission.
  • Firewalls and access restrictions on our systems.
  • Regular security audits to enhance data protection.

Your data is securely stored and not shared without your consent.

8. Changes to This Privacy Notice

We reserve the right to update this Privacy Notice at any time to comply with legal or business changes. The latest version will always be available on our website.

Last updated: [07.02.2025]

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